Dial IT + SNOM Phone for ACT!
Click your way to efficient call workflow in ACT!

Dial IT for ACT! makes keeping track of telephone calls easier than ever. Using Dial IT, ACT! users can dial and answer calls, update contact information, add new contacts, create history, and schedule activities for incoming and outgoing calls with just the click of a mouse.

• Identify incoming calls and display a pop-up window with the contact’s record.
• Effortlessly maintain your database with Scheduled Call Lists and automatic Activity clearing.
• Use Skype for both inbound and outbound calls using just your computer, ACT! and Dial It.
• Create activities for unanswered incoming calls with the option to send it directly to your PDA if you have wireless synchronization (i.e. Blackberry handheld).
• Schedule Activities with a single mouse click. Activities scheduled on a weekend will prompt you for a confirmation and give you the option to reschedule for the next business day.
• Use your PBX or switchboard to identify and record external and internal calls.
• Display a secondary contact’s information as part of the Call Contact pop-up window if it has been associated with the primary contact.

The SNOM 320 is an affordable, yet powerful high-end SIP business telephone with built-in, full-duplex speakerphone, three-party conference bridging and an ergonomic high-end handset and keyboard, ideal for general office, call center and knowledge-worker environments. 

SNOM 320 Highlights:

• 2 line tiltable semi-graphical display
• 12 programmable function keys
• Speaker phone
• Power over ethernet
• Confernencing (3-way conference bridge)

Dial It’s interface of convenient toolbar icons and customizable sticky pop-up windows combined with the affordable, easy to use SNOM 320 make a great CRM combination.  Contact a CRM AddOn U.S. representative today to learn how you can click your way to efficient call workflow with Dial IT for ACT!